FAQ. Preguntas más frecuentes

1. What is the phrase Casa Particular?

Casa Particular - Spanish for "Private house (casa particular)"; plural Casas Particulares - is a phrase meaning Private Accommodation or Private Homestays in Cuba, very similar to Bed and Breakfast although it can also take the form of Home Vacation Rental.

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The cost and quality of casas particulares are usually indicative of the accommodation type and type of services available. Most of the casas particulares are rented for short term to travellers. Long term accommodation is also provided by some casas, especially for foreign students. In Havana, the Casas Particulares are usually family apartments and a number of them are houses.

2. What are the types of Casas Particulares?

Guesthouses or Private Room: It is an accommodation typically operated by a single family residence where guests can be accommodated in private bedrooms (which may or may not be equipped with private baths) and where breakfast, in some houses, is served in the morning. The business may be operated either as a primary occupation or as a secondary source of income, and the staff often consists of the house's owner(s) and members of their family who live there. A key to the apartment/house is usually given to the guest.

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Apartment: The guest can enjoy the privacy and independence of a full furnished apartment for his/her vacations. Sometimes this apartment is part of house being split by a wall usually with a connecting door.

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Studio or mini-apartment: It is not an apartment with several rooms but just the bedroom, a kitchen-living-dining room and a bathroom.

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Penthouse: An apartment located on the top floors of a building. It could be complete independent or share with the owner of the property.

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Villa-type or Independent House: It is independent property with several rooms like bedrooms, a kitchen, living-dining room and a bathroom (some have swimming pool)

3. Why you should go to Cuba now?

Cuba is different. It’s nothing like you can see and experience anywhere else. It’s not overridden with McDonald’s and locals seem to live the most relaxed lifestyle ever. You need to experience it to understand how fascinating Cuba really is. The time to visit Cuba is now. After 50 years of being the same old true bastion of Communism, Cuba is bound to change. It’s gonna happen one way or another. And when it changes, there will be no difference between a vacation in Cuba and a vacation in Mexico.

4. The HavanaCasaParticular.com Best Price Guarantee

When you book with us, we want you to get exactly what you want - at the best possible price rate. That's why we created the HavanaCasaParticular.com Best Price Guarantee.

5. What is the Best Price Guarantee?

It’s simple! HavanaCasaParticular.com guarantees you’re getting the best price. If you should find a better price online for the same property before arriving, HavanaCasaParticular.com will match the price.

6. How do I take advantage of the Best Price Guarantee?

Just call HAVANACASAPARTICULAR.COM o send E-mail to us within 24 hours of booking and tell our customer support representative where you found the lower price. All requests, including receipts, are subject to verification by HavanaCasaParticular.com. HavanaCasaParticular.com will not accept screenshots or other purported evidence of a lower price that cannot be independently confirmed by HavanaCasaParticular.com personnel. Nor will HavanaCasaParticular.com verify any request that it believes, in its sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. For verification of stand alone and non-prepaid property bookings, the customer service representative will instruct you to mail a copy of your property receipt to HavanaCasaParticular.com

7. Do I need a Visa to enter in Cuba?

Yes all the persons will need a valid visa or tourist card to enter into Cuba. The visa can be obtained in any Cuban Embassy or Consulate in your country or your travel agent or airline will give it to you when you buy your flight ticket. You need to pay around US $20 for the Visa. This allows a stay of 30 days in the country, and usually could be extended for 30 extra days. IMPORTANT: Cuba does not stamp passports.

8. Why do you need an address of the Private house (casa particular) before arriving?

In the airplane or when arriving at the airport, you need to fill out an entry form. This form in the police control you will be asked to provide the name of the hotel you will be staying in. You will write your “Private house (casa particular)” address without problems.